Privacy Policy

隐私政策

Effective Date: August 23, 2026  |  生效日期：2026 年 8 月 23 日

EN1. Information We Collect / 我们收集的信息

Information you provide voluntarily: When you submit an inquiry, request a quote or 3D design, or contact us via the website form, WhatsApp, WeChat or email, we collect the details you provide — such as your name, company, email address, phone/WhatsApp number, country/region, and the content of your message (including project details such as dimensions, location and product preferences).

Information collected automatically: Our hosting provider (Cloudflare) may collect standard technical data such as IP address, browser type and device information, and pages visited, to operate and secure the website and to understand aggregate visitor trends. This website does not use advertising cookies or sell browsing data.

您主动提供的信息：当您提交咨询、索取报价或 3D 设计，或通过网站表单、WhatsApp、微信、邮件联系我们时，我们会收集您提供的信息——例如姓名、公司、邮箱、电话/WhatsApp 号码、国家/地区以及留言内容（含项目细节，如尺寸、安装地点与产品偏好）。自动收集的信息：我们的托管服务商（Cloudflare）可能收集 IP 地址、浏览器与设备类型、访问页面等标准技术数据，用于网站的运行、安全与访问趋势统计。本网站不使用广告类 Cookie，不出售浏览数据。

EN2. How We Use Your Information / 信息的使用

• To respond to your inquiries and provide quotations, 3D designs and product information;
• To deliver products and services you order, including logistics and after-sales support;
• To improve our website, products and customer service;
• To comply with legal obligations.

用于回复您的咨询、提供报价与 3D 设计及产品信息；交付您订购的产品与服务（含物流与售后）；改进我们的网站、产品与客户服务；以及履行法律义务。我们不会将您的信息用于与上述无关的目的。

EN3. Storage, Retention & Sharing / 存储、保留与共享

Storage & retention: Your information is stored on our business communication systems (email, WhatsApp/WeChat business accounts) and is retained only as long as necessary for the business purposes described above or as required by law.

Sharing: We do not sell, rent or trade your personal information. We share it only with trusted service providers who help us operate our business (e.g., Cloudflare for website hosting) and with logistics/customs partners as needed to deliver your order, each bound by confidentiality obligations.

存储与保留：您的信息存储于我们的商务通信系统（邮箱、WhatsApp/微信企业账号）中，仅在上述业务目的所需期间或法律要求的期限内保留。共享：我们不出售、不出租、不交换您的个人信息，仅在必要时与帮助我们运营的受信任服务商（如 Cloudflare 网站托管）以及交付订单所需的物流/清关伙伴共享，且对方均受保密义务约束。

EN4. Cookies & Third-Party Services / Cookie 与第三方服务

• Our website does not use tracking or advertising cookies.
• Cloudflare may set functional/security cookies required to operate the site.
• WhatsApp, WeChat and other third-party platforms we link to operate under their own privacy policies.

本网站不使用跟踪或广告类 Cookie；Cloudflare 可能设置运行网站所必需的功能/安全 Cookie；我们链接的 WhatsApp、微信等第三方平台遵循其各自的隐私政策。

EN5. Your Rights / 您的权利

You may request access to, correction of, or deletion of your personal information at any time by contacting us (details below). We will respond within a reasonable time.

您可以随时通过下方联系方式向我们请求查阅、更正或删除您的个人信息，我们将在合理时间内回复。

EN6. Children's Privacy / 儿童隐私

Our website and services are not directed at children under 16, and we do not knowingly collect information from them.

本网站与服务不面向 16 周岁以下儿童，我们不会有意收集其信息。

EN7. Changes to This Policy / 政策更新

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the effective date above.

我们可能不时更新本隐私政策，最新版本将始终发布在本页面并注明生效日期。

EN8. Contact Us / 联系我们